Seamingly Good Return Policy
At Seamingly Good, we take pride in creating high-quality custom made-to-order items. Each piece is carefully crafted to ensure your complete satisfaction. However, we understand that circumstances might arise where you need to initiate a return. Please read our return policy carefully to understand the process for returning Seamingly Good items.
1. Eligibility for Returns
We accept returns for custom made-to-order items under the following conditions:
Defective or Damaged Items: If your custom item arrives defective or damaged, we will gladly accept a return and provide a replacement or a full refund.
Incorrect Specifications: If the item you receive does not match the specifications you provided during the ordering process, you may return it for correction or a full refund.
2. Non-Eligible Items for Returns
Due to the nature of custom made-to-order items, we cannot accept returns for the following reasons:
Change of Mind: We do not accept returns if you have a change of mind or if the item meets the specifications you provided during the ordering process.
Customer Input Errors: We cannot accept returns if the item's specifications are incorrect due to inaccurate information provided by you during the ordering process.
3. Initiation of Return
To initiate a return for an eligible item, please follow these steps:
Defective or Damaged Items: Contact our customer support team within  days of receiving the item. Provide clear photos of the defects or damages, along with your order number and a description of the issue.
Incorrect Specifications: Contact our customer support team within  days of receiving the item. Provide documentation highlighting the discrepancies between the item received and the specifications you provided during the ordering process.
4. Return Process
Upon receiving your return request, our customer support team will guide you through the return process, including providing you with a return shipping address. Please ensure that the item is securely packaged to prevent further damage during transit.
5. Inspection and Resolution
Once we receive the returned item, we will thoroughly inspect it to verify the issues described in your return request. Based on the inspection, we will take one of the following actions:
Defective or Damaged Items: If the defects or damages are confirmed, we will provide you with the option for a replacement or a full refund, including any applicable shipping fees.
Incorrect Specifications: If the item's specifications do not match what you provided during the ordering process, we will either correct the item and reship it to you or issue a full refund, including any applicable shipping fees.
6. Refund Processing
Refunds will be processed using the original payment method used for the order. Please allow 5-7 business days for the refund to be reflected in your account.
7. Contact Us
If you have any questions or concerns about our return policy for custom made-to-order items, please contact our customer support team at support@seaminglygood.
By placing an order with Seamingly Good, you acknowledge that you have read, understood, and agreed to this Return Policy for Custom Made-to-Order Items.